Widget not showing up on my site
Checklist for a missing, blocked, or unverified launcher.
Confirm the snippet is at the end of the page the browser actually loaded (View Source, search for the snippet). A template you saved but did not publish will not count.
Confirm the website address matches Domains. www vs the same address without www is fine. A preview URL, a builder subdomain, or a shop platform address vs your custom domain is not the same site unless you registered that address too.
If you clicked Refresh key, every copy of the snippet must use the new key. The old key fails immediately.
Ad blockers, Brave shields, and some privacy extensions block the request. Test in a private window with extensions off, or on a phone without those extensions.
If your website uses extra security settings that block outside code, ask whoever manages the site to allow QaribuBot. If those settings omit us, the chatbot never appears.
Theme styling that hides overflowing content can clip the launcher. If a cookie banner covers it, adjust that banner, not the snippet.
Still stuck? Open the page in a private window, confirm the snippet matches Domains, then contact support if it still does not appear.