Confirm the widget is live
How we detect the chatbot on your site and what the badge means.
Once the snippet is live and someone opens the page, we mark the website Widget install verified ✓ on Domains, Widget, and Dashboard. There is nothing to click to confirm it manually.
Until then you will see Not detected on your site yet.
If it stays unverified: confirm the snippet is on the page you are actually opening (view source and search for the snippet), the website address matches Domains (www is fine), and you are not testing with an ad blocker or privacy extension that blocks the chatbot. Those extensions can make a working install look broken on *your* machine while real visitors still chat.
Open the page in a private window with extensions disabled, or from a phone on cellular, then refresh Domains.