Register your website
Add a website from the Domains page before anything else.
Go to Domains and add the website address visitors actually use (for example www.yourshop.com or yourshop.com). Each plan has a connected-website limit. If adding another website is blocked, the page names the plan that includes more sites.
Each website is separate: its own key, widget settings, knowledge, conversations, and a badge that shows whether the chatbot is live. Use the website switcher when you have more than one.
Registering a website automatically starts the first read of your pages. You do not need to press Start crawl that first time.
www and the same address without www are treated as the same website. A different subdomain is a different site (shop.example.com is not example.com) and needs its own registration if you want the chatbot there.
You can remove a website from this page. That deletes that site’s key, widget settings, and knowledge. Confirm before you delete.
If you outgrow the site limit, upgrade on Billing rather than pasting one snippet on two unrelated websites — the chatbot only answers on the website you registered.