Export a transcript
CSV or JSON export on plans that include transcript export.
If your plan includes transcript export (Pro and Business on current pricing), open a conversation and use Export CSV or Export JSON in the thread toolbar.
If those buttons are missing or locked, your current plan does not include transcript export — check Billing or the Pricing page.
Exports are for the open thread, not the whole account. For a full copy of your data (websites, knowledge, conversations), use Download my data on Profile.