Profile, export, and delete your account

Open Profile from your name in the dashboard sidebar.

You can set display name, company name, and a profile photo (PNG, JPEG, or WEBP, under 400KB). Email notification and weekly digest checkboxes are saved with the profile.

Password changes require at least 6 characters (email/password accounts). Google-only accounts manage the password at Google.

Download all my data (owner only) saves a copy of your account: profile and photo, websites, widget settings, knowledge, conversations, team, your plan, usage, and payment amounts. Keys and other internal details are omitted. Use this before you request deletion if you want a backup.

Delete my account is also owner-only and is not immediate. Choose one of the listed reasons (or Other, with a short note), type DELETE, and confirm. We email you that the request was received and will complete in 3 days. That email includes Cancel deletion. On Profile, the delete button becomes Deletion in {x} hours, press here to cancel. Cancelling sends a confirmation email and leaves the account fully active.

When the 3 days end, we permanently delete the account: knowledge, conversations, websites, widget settings, team access, your login, and your profile photo. Card subscriptions are cancelled immediately when the account is deleted. Payment amounts stay in our books without your name so income totals stay accurate. Payment processors may still hold their own receipts as required by law.

Legal detail is in the Privacy Policy (how to download and delete) and the Terms (the 3-day window). Those pages are the contract; this article is the dashboard how-to.