What free usually includes
A working widget, an initial site crawl, and a bounded request allowance let you evaluate the product on your own site. QaribuBot includes a one-time free trial — duration, website allowance, and request cap are shown on the pricing page and at checkout.
Start the trial, connect a real page, and ask the questions your visitors actually ask. That is the fastest way to see whether the chatbot is ready for your site.
What paid plans add
Mostly higher request, website, crawl, and team capacity, plus implemented controls such as transcript export at eligible tiers. The current QaribuBot plan cards are generated from the same configuration the server enforces.
This is worth confirming with any vendor you're evaluating: does the paid plan actually give you a smarter chatbot, or just a bigger allowance? If a vendor implies the free plan is deliberately worse in quality, that's a different, less trustworthy pricing model than one based purely on volume.
When to upgrade
The clear signal is hitting your monthly cap regularly — that means visitors are actually engaging, and it's worth paying to keep the widget answering rather than going quiet for the rest of the month right when it's proving useful. Waiting until you're already over the limit means visitors experience a gap in service at exactly the moment demand is highest.
A good practice is checking your usage dashboard periodically, well before you're near the cap, so an upgrade is a proactive choice rather than a scramble after the widget has already stopped responding for a stretch of the month.
What downgrading looks like, if you ever need to
If your traffic drops or your needs change, most platforms let you move back down to a lower tier or the free plan without losing your setup — your crawled content, your FAQ entries, your domain connections generally stay intact. It's worth confirming this specifically, since a vendor that makes downgrading painful is using friction rather than value to keep you on a paid plan.
